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Delivery

Delivery

We provide delivers fast and safely from Russia, Moscow to WORLDWIDE.

We offer only Expedited shipments via DHL .

Handling time your order are 3 bussines day after payment.

After an order has shipped, you will receive Tracking Number, by which you can track the progress of your package in your account and on the carrier's website : www. DHL.com

International shipping is different depending on parcel’s weight and remoteness of the delivery address.

Actual weight is calculated automatically in your order basket .

Estimated Shipping Time is 3 -12 business days + Custom  house.


Estimated  Standard Shipping Time:

Europa  3 - 5  business days + Custom ;

Australia : 7-10 business days + Custom;

USA / Canada : 5 - 7  business days + Custom;

Countries South America : 7-10 business days + Custom;

Asia/ All other countries : 5 - 10 business days + Custom.


Note! We would like to warn you that due to the pandemic and unstable international environment, delivery may take longer than indicated on site. As well could be a delay in shipping due to  custom issue by countries/areas. 


When taking the goods over from the carrier, the Buyer is obliged to check the integrity of the packaging of goods, and in the case of any defects immediately notify the carrier. In the case of finding violations in the package indicative of intrusion into the consignment, the Buyer does not have to take the shipment over from the carrier.


Customer takes care of all the shipping and customs costs /import charges and VAT. For more information about customs regulation please contact customs in your country.


Return policy:


You can return the goods up to fourteen (14) days from receipt of the goods, in case the goods arrived damaged, it is defective or does not match the description. Otherwise, please take into consideration that  medical goods RETURNS ARE NOT ACCEPTED for hygienic reasons.


Any customers complaint settlement is provided by the Seller via the e-mail address of info@denas.store Information about the settlement of the complaint of the Buyer is sent by the Seller to the Buyer's e-mail address.



GUARENTEES :

Product guarentees.

The manufacturer guarantees the service life of the product - 5 years. With the observance of the operating rules, the service life can significantly exceed the officially established.

We - the seller guarantee the maintenance of our equipment within 1 year.

All  devices and completing are pre-tested before they reach the consumer.